Shipping policy
SHIPPING POLICY
Last updated: May 28, 2026
1. Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or holidays.
2. Shipping Times We ship to the United States and select international destinations. Estimated delivery times are:
- United States: 7–15 business days
- International: 14–25 business days
Please note these are estimates and may vary due to customs, carrier delays, or high-demand periods.
3. Shipping Cost We offer free standard shipping on all orders.
4. Order Tracking Once your order ships, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.
5. Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the customer's responsibility and are not included in your order total.
6. Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at [your email address]. We will work with our fulfillment partner to locate your order.
7. Incorrect Address We are not responsible for orders shipped to an incorrect address provided by the customer. Please double-check your shipping details before placing your order.
8. Contact For shipping inquiries, reach us at Sereincove@gmail.com.